1. PERSONAL INFORMATION COLLECTION AND USE
We do not collect personal information about you, except when you provide it to us. If you complete any forms on our Website or otherwise input or provide information to us by email on telephone you will provide us with certain personal information. This information will include your name and email address and may include other details, such as your address and payment information (“Personal Information”).
We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of this Website, such as information regarding which of our pages are most popular, and general website administration.
We may share or transfer Personal Information and non-personally identifiable information with or to our affiliates, partners and our licensors, as well as other third parties such as credit/debit card validation and authorisation agencies, data analysis firms, customer support specialists, webhosting companies or fulfilment houses (companies that coordinate mailings or distribute products on our behalf, or which provide payment, booking and other similar support services) to:
- enhance this Website and/or the products and/or services made available by means of it;
- enable them to process orders, payments and refunds and/or place bookings for you; and
- enable them to undertake marketing activities on our behalf to which you may have consented when you provided your Personal Information to us.
Where you have provided your consent, we may also use your Personal Information to tell you about our products, promotions and special offers that may be of interest to you, by mail or by telephone. This may include receiving such further information by email, SMS and other forms of electronic communication as approved by you at the time you gave us your Personal Information. However, these decisions may be reversed at any time by emailing us and we will process your request as soon as possible.
We may disclose any information, including Personal Information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request.
Sensitive Personal Information is not sought through this Website. Sensitive Personal Information includes for example data relating to: race or ethnic origin; political opinions; religious or other similar beliefs; and physical or mental health. If you do provide us with Sensitive Personal Information, when it has not been solicited, you must also explicitly consent to us using it for the purposes for which it has been provided.
We will take reasonable steps to create an accurate record of any Personal Information you have submitted through the Website. However, we do not assume responsibility for confirming the ongoing accuracy of your Personal Information. If you advise us that your Personal Information is no longer accurate, we will, so far as practicable, make corrections. You can also request that your Personal Information is deleted from our systems at any time by emailing firstname.lastname@example.org.
3. ACCESS TO YOUR PERSONAL INFORMATION
If you wish to access the Personal Information that you have submitted via the Website please contact us in writing at the following address: Unit 54-55, Pall Mall Deposit, 124-128 Barlby Road, London, W10 6BL.
4. IP ADDRESSES AND COOKIES
Through our Website we store IP addresses of users, which is standard protocol. The IP addresses are used to increase the session security. The IP is only logged to our database when you put something in your basket. The session information is stored server side, so if you return to the Website you are not identifiable until the point when you log-in as a registered user with an active account.
We implement various security measures to protect the security of your Personal Information, both on-line and off-line. We use a password protected login system to store your details. Only the last four digits of any credit cards used for order payments are stored. We do not store credit card security codes and issue/expiry information to use in dealing with our financial fulfilment house should any payment issues arise (such as refunds). Your Personal Information will be sorted at facilities located across the world and not necessarily within the EEA.
7. BUSINESS TRANSFERS
As we continue to develop our business, we might sell certain of our assets or be sold. In such transactions, user information such as Personal Information, generally is one of the transferred business assets, and by submitting your Personal Information on the Website you agree that your Personal Information may be transferred to such parties in these circumstances.
8. NOTIFICATIONS OF CHANGES
9. DATA CONTROLLER
The Personal Information you provide to us will be managed by OPUS Fitness Limited, as the Data Controller.
If you have any questions, comments or concerns about our privacy practices, please email us at email@example.com.